Our Starter plan is a revolutionary new addition to our Managed WordPress hosting lineup.
While our Starter plan is not suitable for e-commerce sites, it is ideal for small blogs, static sites or when developing new sites. Sites can be upgraded to any other plan at any time.
Our Starter plan offers the same fully dedicated architecture as our other hosting plans, at the lowest price possible.
To achieve this, we’ve had to pare down some of the features available on this plan to avoid maxing out server resources and ensure your site has the power it needs for optimal performance.
This document aims to inform you of those restrictions so you don’t hit any unexpected snags.
Please see our Plans & Usage Limits doc for more information on server specifications for this plan.
Migration Restricted
Migrating sites from other hosting providers to a starter plan is not possible, contact us before your purchase to confirm this is available for your current website.
Domains
You can only add one custom Domain to a site hosted on this plan, including both the www and non-www versions of the domain. Once you have added those 2 versions of a custom domain, the Add Domain button will be locked.
Hosting Tools
To reduce the server load for sites hosted on this plan, several of the features under the Hosting > Tools tab in the Hub are either limited or not available.
Web Application Firewall
The Web Application Firewall (WAF) is not available for sites on the starter plan.
Multisite
The option to convert a site to Multisite is not available for sites on the starter plan.
PHP Version
The PHP version is locked at v8.1 and cannot be changed for sites on the starter plan.
ionCube Loader
The option to enable the ionCube Loader extension is not available for sites on the starter plan.
Object Cache
Object Cache is not available for sites on the starter plan.
Static Server Cache
The Static Server Cache is always active for sites on the starter plan and cannot be disabled. You can however clear the cache at any time as usual.
New Relic Monitoring
The New Relic Monitoring feature is not available for sites on the starter plan.
Blackfire Profiler
The Blackfire Profiler feature is not available for sites on the starter plan.
Backups
Nightly Backups are enabled by default for sites hosted on all plans, including starter.
However, you cannot trigger manual backups on this plan, and the Hourly Backups addon is not available.
Analytics
Under the Hosting > Analytics tab, you can view information about the Storage used and site Traffic only.
The Live Stats are not available for sites on this plan.
Staging
The Staging environment is not available for sites hosted on this plan.
Logs
The following Logs are available for all sites hosted on this plan:
- PHP
- Access
- Slow
- Audit
The WAF log is not available as the WAF is not available. See Hosting Tools > WAF above.
Emails
Sites hosted on this plan are limited to only one email account. You can however create as many email forwarders as you like.
In addition, WordPress Transactional emails are limited to 75/day or 1500/month.
